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On-To-Knowledge contributes in a different manners to the Community social objectives.
- First, it lowers the threshold for accessing information services online. The objectives
of On-To-Knowledge are a concrete example of the wider goal to raise the level of support
on the global information infrastructure, by hiding the technological complexity of the
underlying system. On-To-Knowledge specifically tries to address a variety of users,
varying from skilled IT workers to layman with respect to computers (but experts in some
domain, e.g. in the economic domain). On-To-Knowledge tries to hide as much as possible
complex, technological issues from information users
- Second, On-To-Knowledge lowers the costs for providing information that is timely,
consistent and adaptable to the specific needs of different user groups. More general,
Europe's international position will highly depend on its position in developing and using
the new information infrastructure based on online information services. This area of
technology development (i.e., improving services in electronic networks) is currently one
of the most competitive areas and the stand of Europe in domains such as web commerce,
electronic business, and knowledge management will significantly influence its labour
market, social affairs, its wealth and international influence
- Third, three case studies ensure user friendliness of methods and tools developed in
On-To-Knowledge. Serious evaluation will ensure that user expectations are meet and
satisfied
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